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- Reviews
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Terrible device and customer service
what seemed like a great concept quickly turned into a regret. Device worked properly for maybe 3 days before it would just randomly turn off. After first week device shut off completely. Tried to get a refund and was never sent a return label. I’ve ordered from Vapordna for years now and was completely surprised by lack of communication. Now I’m stuck with a paper weight.
We are sorry for the delayed response. We wanted to thank you for taking the time to leave your review. Please know that if you ever need any assistance, you can reach out to us at team@vapordna.com. Sincerely, TG VaporDNA Customer Service Team
Saftey hazard, terrible product
Bought this product from wismec pre dna release. This thing is awful. Auto fires consistently and Disney stop until the 10s cut off. Melted the ultem inside the rda and behind the squonk. Do not buy!
We are sorry for the delayed response. We wanted to thank you for taking the time to leave your review. Please know that if you ever need any assistance, you can reach out to us at team@vapordna.com. Sincerely, TG VaporDNA Customer Service Team
worked well for a few weeks
stopped working overnight... it was fine before bed then the next morning it would not turn on. tried multiple batteries to no avail. returned it and they said it was working fine when they received it so I was charged a restocking fee. There is obviously an issue with these boxes being reliable. It was nice for the few weeks I got to use it.
We are sorry for the delayed response. We wanted to thank you for taking the time to leave your review. Please know that if you ever need any assistance, you can reach out to us at team@vapordna.com. Sincerely, TG VaporDNA Customer Service Team
2 Defective mods
I've tried 2 of these kits. The first one worked fine for about 4 days and was really enjoyable, then it just shut off and wouldn't turn back on. I let it sit for 2 days and tried again and it worked, and then died again after about a day. I returned it and ordered second one. When I received that one I noticed right off the bat that the "up" button was mushy and it was easy to accidentally max out the wattage. It wasn't a huge deal but the mod itself didn't even last a day. I used it for maybe 6 hours when I took a drag and put it down it started firing on it's own. From then on it would randomly start firing on it's own after a normal drag, about 1 in every 10 times. From there it goes from being annoying to being a safety hazard to use. I returned that one for a refund and won't be trying my luck on a third one. This was my first Wismec product and most likely my last.
We are sorry for the delayed response. We wanted to thank you for taking the time to leave your review. Please know that if you ever need any assistance, you can reach out to us at team@vapordna.com. Sincerely, TG VaporDNA Customer Service Team
Really disappointed
After vaping for 2 weeks with this mod the magnet for the battery lid came off. Then after the 3rd week the info screen turned dark and the battery level guage would always show low battery levels. Tried 7 different batteries fresh off different chargers and all read on this mod low. I would install these batteries on other mods i own zero issues with them. Two days ago i started noticing juice inside the battery compartment then the message atomizer low would pop up. Upon further inspection the mod was flouded with juice. After a good cleaning it went back to nornal but after 24 hours it stopped hitting hard and the messages of low atomizer or no atomizer found. Really disappointed with this mod because i really liked it but this isnt the first wismec mod ive owned that suffers from board issues. I ran it squonk with a 21700 battery while the wife ran sub ohm on twin 18650's. So far she has had zero issues but her battery lid does have issues fully closing. No more wismec for me.
We are sorry for the delayed response. We wanted to thank you for taking the time to leave your review. Please know that if you ever need any assistance, you can reach out to us at team@vapordna.com. Sincerely, TG VaporDNA Customer Service Team